TOLL FREE / IVR SERVICES

Let your clients be connected to you freely.

OUR FEATURES

Design isn’t an overlay: it’s the underpinning.

No Set-Up Fees

Setup your Toll free completely (100%) free with Woksen.

Future Ready

Woksen is ready for future challenges with its advanced DC.

Own Indian DataCenter

Woksen has SSD powered cloud datacenter to ensure stable system.

Internet Presence

Generates your brand value and maintains online presence

No Hidden Cost

We do not charge any kind of hidden cost for our packages.

100% Return Call Value

Woksen providing 100% call value for your Toll Free number.

Our Toll Free Services cater to enterprise customers across the country.

Dispensed on our state of the art, intelligent network platform, we support Toll Free Services across all service providers and ensures ease of access for your customers while reaching out to your business. We offer 1800 number series. For organizations to thrive in a competitive business environment, it is essential that they place customers at the heart of their corporate strategy. Listening and responding to customer needs can be a window to new business opportunities and methods of improvement. Businesses around the world use toll free numbers to generate new

leads, serve customers and receive feedback. A Toll Free Number from Woksen is not just a sign of being customer-focused; it also means greater dependability and better service from your organization. Give your customers a privilege of calling your business for free with a toll-free number. Woksen toll free numbers comprise an IVR that lets you stay available to your callers 24*7,routes all

customer calls to the right department and enhances the brand image of your company. Our advanced features offer a bundled solution that can help your organization track calls, route calls based on your organization's needs, and safeguard your traffic against long-term service interruptions. Moreover, these also help in reducing your overall expenditure significantly on Customer Support Services.

TollFree Features

With our user friendly & powerful platform use and application of our system is made easy. We deliver pre-recorded voice messages very smoothly with our user friendly & powerful platform

Tollfree Based IVR System

With our IVR system, you will never miss a business lead. We ensure to deliver better services at affordable cost.

Number Choices

Woksen provides you flexibility to choose your regular & vanity tollfree number. We offer auto & manual number choosing options.

Multi Agent Access

This feature allows your employees or executives to access their call logs when you are not available, so it divides responsibility.

Vanity Number

Vanity numbers are more easy to remember. You can choose eye-catching vanity numbers with Woksen.

SMS Integration

Woksen provides SMS integration feature with toll free service. All text messages sent to your number are stored in one place.

Live Billing

Woksen provides live billing for your toll free services. You can check your billing details from your account as per the usage.

Multiple Channels

You will get multiple channels with our toll free service to handle huge traffic. You will never miss any call with our service.

Custom Music On Hold

This feature allows to choose any type of music like classical, optimistic, rock, or electronic while customer is on hold.

Multiple Ring Strategy

We offers multiple ring strategy. Our ring groups include Ring all, Hunt & Memory Hunt.

Auto Receptionist

Auto receptionist feature gives professional voice greeting to your callers. We also offers multiple menu options to choose from.

More Features Include

Auto Setup

You account will be auto setup for our system & we don't charge any setup fee. Our system will manage your account.

TTS (Talk To Speech)

Addition of this tool made the overall process much quicker wherein one can simply type and convert the text into a voice recording and you are all set to use it.

Sticky Agents

Did your call got disconnected while you are in conversation with an agent? Sticky agent will connect you with the same agent when you redial.

Contact List

Create a contact list and associate it with your IVR to get managed reports. Mapping of contact list will generate reports mentioning all fields like “Name”. So, sorting becomes user-friendly.

Live Report & Statistics

Woksen gives you live reports & notifications. You can monitor your reports & statistics anytime, anywhere and take advantage of managing system easily.

Customer Support

Woksen provides 24*7 professional customer support. We will resolve all you issues related to tollfree services via phone, tickets & live chat.

Plans and Pricing

Select a plan according your need, let Woksen take care of the rest!

BASIC PLAN
  •   Price

      Free Minutes
  • 3 Months
    4500.00

    1500
  • 6 Months
    9000.00

    4500
  • 12 Months
    18000.00

    12000
SMB PLAN
  •   Price

      Free Minutes
  • 3 Months
    6000.00

    3000
  • 6 Months
    12000.00

    8000
  • 12 Months
    24999.00

    18000
ENTERPRISE PLAN
  •   Price

      Free Minutes
  • 3 Months
    14999.00

    6000
  • 6 Months
    29999.00

    16000
  • 12 Months
    59999.00

    34999

Compare plan features

Toll-Free Features Basic SBM Enterprise
Channel 2 6 20
User/Agent Unlimited Unlimited Unlimited
Department Unlimited Unlimited Unlimited
Roles Unlimited Unlimited Unlimited
Extension (DTMF Input) Unlimited Unlimited Unlimited
Agent Permission sub Login Add-on
Role Level Access Add-on
TTS Add-on 30000
Ringtone Add-on
Live Reports
Agent Wise Report
Advance Report Analytics
Custom Music on Hold Add-on
Web hooks 10000 Unlimited
Call Recording
Contact List Add-on
Past Data Visibility Unlimited Unlimited Unlimited
Disk Quota 1 GB 5 GB 10 GB
Sticky Agent Add-on
Call Charges 1 INR/Min. 1 INR/Min. 1 INR/Min.
Blacklisting
Dynamic Greetings Possible
Time Based Routing
Multilevel IVR
Multi Language Announcement
Custom SMS API
Personalize IVR
CRM Integration
Alert
Call Logs
Basic CRM
Email Integration
SMS Integration
Email Report
Customize Report
Location (Telco)Based Routing
Add-On Charges
Sticky Agent 1000 INR / Month
Agent Permission Sub Login 1000 INR / Month
Role Level Access 1000 INR / Month
Custom Music on Hold 1000 INR / Month
Contact List 1000 INR / Month
Text To Speech 1000 INR / Month
Ringtone 1000 INR / Month

Note: Service Tax is Exclusive.

Common Questions

What is a difference between Promotional and Transactional SMS?
Promotional SMS: SMS which have objective to promote your product or services. Transactional SMS: SMS which are sent for your registered customer to pass any information.
How many SMS I can send in a single time?
You can use unlimited contacts in a file to send SMS.
How many contacts I can upload in a file?
Unlimited Contacts in a single file using file upload.
Do you provide SMS database for SMS sending?
We schedule SMS on our database
Do you provide Database security?
Yes, Whole database of client is secure in panel.
How many Transactional Templates I can add?
Unlimited templates you can add, its charge free.
How many Sender id I can add?
Unlimited Sender Id you can add, its charge free.
How much time it will take to approve a Caller Id?
It can take2 Hours maximum.
Can I delete an Existing contact List?
You can easily delete contact list using Add and View contact List option.
What is sender id?
Sender id is a SIX digit identity which can represent your company or product etc. It is compulsory to use in Transactional SMS.
How many letters I can use in single SMS?
You can use upto 160 letters for a single SMS.
Which format does your system support for file upload?
.CSV or .TXT format.
What is Transactional Template?
A fix Editable template which you can use for Transactional SMS.
How much time it will take to approve sender id?
It can take 2 Hours maximum.
How many caller id I can add?
Unlimited Caller you can add, its charge free.
How many language I can use in Text SMS content?
Our panel has UNI CODE feature you can send SMS in any language.
Is there any option to schedule campaign on specific time?
Yes, Use Send later option to schedule SMS for later.
Can I send SMS on DND numbers?
Using Transactional Route you can send SMS on DND numbers. Promotional Route does not allow SMS on DND numbers.
Have more questions?

Feel free to email us at info@woksen.com or contact us at >+91 9846771739. We’ll be happy to help you.

Explore Benefits  

Discover convenient and powerful procedure to connect with your customers. Give your customers ease of dialling to avail service and support anytime. This service allows you to respond to your customers need instantly and improve your brand image.

Build Customers

Pay as you Use

Woksen provides a simple billing system wherein you need to pay only as per your usage.

High Open Rate

Live IVR Designer

Design your own IVR live with Woksen. We provide facility to design Live IVR at your own end with multiple options to make it alive.

Lead Generation

Personalization

We welcome the caller by “Hello Riya, welcome to ABC company”. This of course delights customers.

Cost Effective

100% Managed Service

We are providing 100% managed services without any sort of extra charges. Woksen is always ready to help anytime.

Flexible Platform

Huge Capacity

Woksen has huge capacity of Channels. Every plan have certain dedicated number of channels and extra channel also available on demand.

High Conversion Rate

Dedicated Agents

Agent to agent calling, individual agent wise status, agent reporting etc on one single platform which do not require technical knowledge.

Clear & Concise

Future Ready

Woksen has a brand new intelligent system with advanced system which makes the system and the customers ready for smart serving.

Time Management

Own Indian DataCenter

Woksen has established its own Datacenter. Its SSD powered cloud Datacenter ensures high speed and highly stable system.

Increase bottom line of Your Business

Messaging

Management Platform

Woksen provides you toll free management platform where all calls details are stored. So, you are able to manage your incoming calls & recordings.

Call Recording

This feature allows you to record incoming calls that you want for future purpose. You can manage & delete these recorded calls anytime.

Messaging
Messaging

Powerful Modules

Announcement, DTMF (Key press), Webhook, Call transfer, Ringtone etc are some of the powerful modules to create a smart and intelligent system.

Ready to Get Started?

Enjoy the experience, Woksen is the right choice for you and your business!